Q: Are there options for audio and eBooks to support you?
A: Absolutely! You can visit our affiliate pages with Libro.fm for audiobooks at www.libro.fm/townebc and My Must Reads for eBooks at townebookcenter.papertrell.com/!
Q: Where can I keep up with everything related to the store while I’m not able to browse in person?
A: Check out our Linktr.ee at linktr.ee/townebookcenter for links to our new store blog, YouTube channel, website, curated book lists, social media, and more!
Q: Will the book clubs be meeting virtually?
A: Some of our book clubs have chosen to have virtual meetings during this time while others have decided to delay reading their current selections. Our store blog and Facebook are the best place to find information on which book clubs are meeting virtually and the meeting link will be posted on the book club's main page - https://www.townebc.com/book-clubs. Sometimes the link might not be up until the day before the scheduled meeting so it’s best to check every few days leading up to the meeting date.
Q: Will you be hosting author events virtually?
A: We have left the decision to have virtual events with our April authors up to the authors. Their event pages on our website and Facebook will be updated with information as they provide it to us.
Q: I sent an email to customer service or used the contact us option on your website but I haven’t heard back – why aren’t you answering my inquiry?
A: As we continue the slow process of reopening, we still do not have the staff to check this email at this time. If you have a pressing inquiry, please email our manager Sarah at firstname.lastname@example.org.
Q: Are you offering curbside pickup?
A: As of Monday, June 8th, curbside pickup hours are expanding to Monday through Sunday from 2pm to 6pm. Please check out the curbside specific FAQ for more details!
Q: Are you social distancing?
A: Absolutely! While there’s only two to four of us ever in the store at one time (and usually only two), we’re lucky to have a huge store and a separate receiving room so we’re being as safe as safe can be!